Can I customize my bike order? Can I add or remove parts?
We offer customizable options for each bike model such as: frame size, battery size, front rack and accessory choice.
The complimentary accessory offered for each bike cannot be exchanged as a monetary value towards the bike.
Related Articles
Can I change my order?
If you have made an error when placing your order online for an incorrect bike model, helmet or colour selection, accessory, or are having second thoughts on your final order, we can certainly correct it before it ships but we will not be able to ...
How do I remove my LCD screen?
LCD replacement This article covers how to replace the LCD and control keypad, should either of them require replacement due to damage or malfunction. The LCD is permanently connected to the keypad. The LCD circuitry is potted to seal it from ...
Can I pick-up my bike? (USA customers)
If you live close to our distribution center in Blaine, WA then you can pick up your bike instead of getting it shipped. This is usually convenient for residents in the Seattle, WA area. With picking up your bike locally you save the shipping cost of ...
Can I pick-up my bike? (Canadian customers)
If you live close to our distribution center located in the lower mainland then you can save the shipping cost and pick up your bike fully assembled. Please note that all pickups are subject to BC taxes. Picking up your bike locally saves you the ...
What payment methods can I use to purchase a bike?
Your order will be reserved on our website with paypal or a credit card, but the money will not be deducted from your account right away. It will take a few days for the payment to be approved. VoltBike will only charge you when we are ready to ship ...