Can I pick-up my bike? (Canadian customers)
If you live close to our distribution center located in the lower mainland then you can save the shipping cost and pick up your bike fully assembled. Please note that all pickups are subject to BC taxes.
Picking up your bike locally saves you the shipping cost of $49 plus you get your bike fully assembled by our bike mechanics. Our bike mechanics will go through the full assembly process and it will be ready to ride. (no box)
When placing an order online, as you get through filling in your shipping/billing info, the option for Local pickup will come up. Please note that this option is available upon selecting the province of "British Columbia".
After your order is placed, please contact us via email or telephone to set up a time for you to pickup the bike. We are open Mon-Friday 9:30am-6pm. Saturday we are open for pickups by appointment only.
Our main distribution center and VoltBike headquarters is located at 1579 Kingsway Ave Unit 1125, Port Coquitlam, BC, V3C 0H1.
Related Articles
Can I pick-up my bike? (USA customers)
If you live close to our distribution center in Blaine, WA then you can pick up your bike instead of getting it shipped. This is usually convenient for residents in the Seattle, WA area. With picking up your bike locally you save the shipping cost of ...
What type of hitch bicycle rack would you recommend for my new fat bike from VoltBike?
As fat bikes become more and more popular, the question of how to carry your plus tire size bike around becomes more crucial. Based on our personal and customers experience we do have a selection which we could recommend. Thule T2 Pro XTR is a good ...
VoltBike - Basic Bike Operation
In this video, we will provide a basic overview of the operation of our rear-hub motor electric bikes, including the Yukon, Bravo, Elegant, Mariner, and Outback models
Can I customize my bike order? Can I add or remove parts?
We offer customizable options for each bike model such as: frame size, battery size, front rack and accessory choice. The complimentary accessory offered for each bike cannot be exchanged as a monetary value towards the bike.
Voltbike Outback 2023 Overview - Full suspension electric bike with RockShox suspension
In this video, Jason goes over what's new with the latest 2023 edition full suspension electric bike VoltBike Outback. This bike now comes with RockShox rear air suspension, ball bearing rear triangle linkage, 3.5" color LCD screen with USB port, ...