General inquiries
How do I replace the button cover cap for my LCD screen?
Power Button Plastic Top Cap replacement For all Voltbike models Tools/ parts required: Small Phillips screwdriver 2.5mm hex too Power ‘off’ the bike and remove the battery. Use a 2.5mm hex tool to uninstall the power button from the handlebar. Use a ...
How does Support work?
We at Voltbike appreciate and support our customers and want everyone to enjoy their Voltbikes for years to come. We offer a few different channels of support such as: Email: sales@voltbike.com Definitely the quickest and best way to get any problem ...
I have lost ONLY 1 of my battery keys. Could someone cut me a spare?
The keys are unique to the bike so we don't have any extras, but a local locksmith could copy this for you.
How does the twist hand throttle work and what does the red button have to do with it?
The red button toggles the throttle on when pushed in, or off when it's out. Once on, the throttle will work whenever the bike is turned on.
How do I install the internal wedge mirror?
Handlebar Mirror Install: Internal Wedge mirror Tools & Parts required: 3 mm hex key (not supplied) mirror end cap M4 x 50mm - socket cap head bolt M4 square threaded nut small hex wedge(16mm diameter) small nut wedge or large hex wedge (18mm ...
The lock-out on my Suntour fork is not working. How do I fix it?
Lock-Out Top Cap Fix for Suntour Suspension Forks For VoltBike Models: Bravo Elegant Tools Required: Small Flathead Screwdriver 5mm Hex Tool 4mm Hex Tool Needle Nose Pliers Your new Voltbike may have a Suntour front suspension fork that has a dual ...
Adjust stem, installation and setup
The Volt Bike Elegant comes with a 100mm long adjustable stem to fit a 1.125" threadless fork steer tube and 25.4 handlebars. 1. Align the stemLoosen the two side pinch bolts. Align the stem and handlebar with the front wheel. Tighten the two side ...
Replacing brake sensor (power cut off inhibitor) on Tektro hydraulic brakes
In this video, you can learn how to replace a brake sensor and adjust brake lever travel. An important step here is to remove the set screw first before trying to remove the brake sensor. Attempting to remove the sensor without releasing the set ...
Will riding in the rain affect the battery?
No. Our bikes are tested in the rain whenever it is raining in Vancouver on a week day (so roughly half the year) and they handle the water just fine. It is important not to store it where it will be rained on, or as one customer learned, submerged ...
Hydraulic lever position - set screw adjustment
For Voltbike models: With Tektro hydraulic brakes Tools required: 2mm hex key Non-permanent thread locker (i.e. blue Loctite 242) If your Voltbike has hydraulic brakes/ levers there is the option to adjust the brake lever reach to fit various hand ...
LCD screen and keypad replacement
Tools Required: • 3mm hex tool • 2.5mm hex tool Parts: The replacement LCD will include the following: • LCD with attached keypad • LCD mounting bracket • rubber shims (not needed for 31.8mm handlebars) • 4mm bolts (x2) for mounting LCD to bracket • ...
What type of hitch bicycle rack would you recommend for my new fat bike from VoltBike?
As fat bikes become more and more popular, the question of how to carry your plus tire size bike around becomes more crucial. Based on our personal and customers experience we do have a selection which we could recommend. Thule T2 Pro XTR is a good ...
How do I replace the button cover cap for my LCD screen?
ower Button Plastic Top Cap replacement For all Voltbike models Tools/ parts required: Small Phillips screwdriver 2.5mm hex too Power ‘off’ the bike and remove the battery. Use a 2.5mm hex tool to uninstall the power button from the handlebar. Use a ...
How do I remove my LCD screen?
LCD replacement This article covers how to replace the LCD and control keypad, should either of them require replacement due to damage or malfunction. The LCD is permanently connected to the keypad. The LCD circuitry is potted to seal it from ...
How do I install the internal wedge mirror?
Handlebar Mirror Install: Internal Wedge mirror Tools & Parts required: 3 mm hex key (not supplied) mirror end cap M4 x 50mm - socket cap head bolt M4 square threaded nut small hex wedge(16mm diameter) small nut wedge or large hex wedge (18mm ...
What is the crankarm specification for the 2018/2019 VoltBike Yukon and Bravo
The VoltBike Yukon and Bravo currently use a forged Aluminium Prowheel Pioneer square taper crankset. Length 170mm / 4 bolt x 104mm bolt circle diameter / 44 tooth chainring / 9/16" pedal thread.
Can I wash my Voltbike?
Though our bikes are water resistant, they are not 100% waterproof and the battery and electrical components could get damaged after exposure to a significant amount water. We recommend wiping the bike with a damp cloth, you may use rubbing alcohol ...
Can I take my Voltbike on a plane?
All e-bike batteries are considered dangerous goods because they exceed 300WH (watt hours). Most airlines have a limit of 100WH. Most if not all airline companies refuse this large of a battery for recreational use, however mobility scooters for ...
Pedal installation on your new VoltBike
Installing your pedals properly is an important step. Failure to properly install your pedals may result in damage to either your pedal crank or your pedal. Please watch our bike mechanic below with instruction how to do this. ...
How does the twist hand throttle work and what does the red button have to do with it?
The red button toggles the throttle on when pushed in, or off when it's out. Once on, the throttle will work whenever the bike is turned on.
Is the bike water resistant enough to operate safely in wet (rain and puddles) conditions?
Yes, Voltbikes are water resistant enough to operate in the rain with puddles, but we do recommend storing them some place dry. We are located just outside of Vancouver, and our bike mechanics are frequently rained on when they are putting our bikes ...
Do you work with rental fleet operators?
At VoltBike we are actively looking for rental fleet operators. We understand the value which this would bring to our brand and because of that we are offering an aggressive incentive. In addition to the chance to work with an established brand, you ...
What is the air pressure setting on the rear shocks ?
The rear shock on Outback is set by default at 135-140 psi and Enduro is 125-130 which is optimal for rider at around 200lbs. Please note that in order to change the pressure on the shock you will need high pressure shock pump. You won't be able to ...